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*/ private static array $review_cache = array(); /** * Set of `order_id|email` pairs that have already been bulk-preloaded in * this request, so a repeated `preload_for_items()` call (e.g. once from * the Endpoint and once from the page template) doesn't re-run the query. * * @var array */ private static array $preloaded = array(); /** * Register the default filter callbacks the OrderReviews feature ships with. * * Auto-called by the WC dependency container after instantiation. * * @internal */ final public function init(): void { add_filter( 'woocommerce_review_order_eligible_items', array( self::class, 'exclude_fully_refunded_items' ), 10, 2 ); // Surface the variation summary captured at submission time on the // single-product Reviews tab, so a review for "Size: Small" doesn't // render indistinguishably from one for "Size: Medium" on the parent // product page. add_action( 'woocommerce_review_before_comment_text', array( self::class, 'render_variation_summary' ) ); } /** * Echo the variation summary snapshot for a review comment, when present. * * Wired onto `woocommerce_review_before_comment_text` so the snapshot * stored in `_review_variation_summary` (set by the Customer Review * Request submission flow) appears immediately above the review body on * the single-product Reviews tab. Comments without the meta render * unchanged. * * @since 10.9.0 * * @param \WP_Comment $comment Review comment being rendered. */ public static function render_variation_summary( \WP_Comment $comment ): void { $summary = (string) get_comment_meta( (int) $comment->comment_ID, self::VARIATION_SUMMARY_META_KEY, true ); if ( '' === $summary ) { return; } echo '

' . esc_html( $summary ) . '

'; } /** * Pre-fill the per-request review cache for a set of items in one query. * * Call this from the template before iterating items so each subsequent * `decide()` / `prefill_for_item()` call hits the cache instead of running * its own `get_comments()` query. * * @since 10.8.0 * * @param iterable $items Order line items. * @param WC_Order $order Order being reviewed. */ public static function preload_for_items( iterable $items, WC_Order $order ): void { $email = $order->get_billing_email(); $order_id = $order->get_id(); if ( '' === $email || $order_id <= 0 ) { return; } $preload_key = $order_id . '|' . $email; if ( isset( self::$preloaded[ $preload_key ] ) ) { return; } $product_ids = array(); $slots = array(); foreach ( $items as $item ) { if ( $item instanceof WC_Order_Item_Product ) { $pid = (int) $item->get_product_id(); $vid = (int) $item->get_variation_id(); if ( $pid > 0 ) { $product_ids[ $pid ] = $pid; $slots[ self::cache_key( $order_id, $pid, $vid, $email ) ] = true; } } } if ( empty( $product_ids ) ) { return; } self::$preloaded[ $preload_key ] = true; // Default every (product, variation) slot to null so subsequent reads don't re-query. foreach ( $slots as $slot_key => $_ ) { self::$review_cache[ $slot_key ] = null; } // Scope to this order's reviews only: a customer who buys the same // product on a later order shouldn't see their old review here. $comments = get_comments( array( 'post__in' => array_values( $product_ids ), 'author_email' => $email, 'type' => 'review', 'status' => 'approve', 'include_unapproved' => array( $email ), 'orderby' => 'comment_date_gmt', 'order' => 'DESC', 'meta_query' => array( // phpcs:ignore WordPress.DB.SlowDBQuery.slow_db_query_meta_query -- bounded by post__in + author_email. array( 'key' => self::ORDER_META_KEY, 'value' => (string) $order_id, ), ), ) ); if ( is_array( $comments ) ) { foreach ( $comments as $comment ) { if ( ! $comment instanceof WP_Comment ) { continue; } $vid = (int) get_comment_meta( (int) $comment->comment_ID, self::VARIATION_META_KEY, true ); $key = self::cache_key( $order_id, (int) $comment->comment_post_ID, $vid, $email ); if ( isset( $slots[ $key ] ) && null === self::$review_cache[ $key ] ) { self::$review_cache[ $key ] = $comment; } } } } /** * Reset the per-request cache. Test helper. * * @since 10.8.0 * @internal */ public static function reset_cache(): void { self::$review_cache = array(); self::$preloaded = array(); } /** * Decide how an order line item should render on the Review Order page. * * Returns one of the STATUS_* constants plus the matched comment (when * one exists for this order) and the product id. * * @since 10.8.0 * * @param WC_Order_Item_Product $item Order line item. * @param WC_Order $order Order being reviewed. * @return array{status:string, comment:?WP_Comment, product_id:int, variation_id:int} */ public static function decide( WC_Order_Item_Product $item, WC_Order $order ): array { $product_id = (int) $item->get_product_id(); $variation_id = (int) $item->get_variation_id(); $result = array( 'status' => self::STATUS_FORM, 'comment' => null, 'product_id' => $product_id, 'variation_id' => $variation_id, ); if ( $product_id <= 0 || ! comments_open( $product_id ) ) { $result['status'] = self::STATUS_SKIP; return $result; } $result['comment'] = self::find_existing_review( $product_id, $variation_id, $order ); return $result; } /** * Pre-fill payload for a line item: rating, text, and comment id. * * Returns zero/empty values when no review exists for this order's row, * so callers can use it unconditionally. * * @since 10.8.0 * * @param WC_Order_Item_Product $item Order line item. * @param WC_Order $order Order being reviewed. * @return array{rating:int, text:string, comment_id:int} */ public static function prefill_for_item( WC_Order_Item_Product $item, WC_Order $order ): array { $existing = self::find_existing_review( (int) $item->get_product_id(), (int) $item->get_variation_id(), $order ); if ( ! $existing instanceof WP_Comment ) { return array( 'rating' => 0, 'text' => '', 'comment_id' => 0, ); } $rating = (int) get_comment_meta( (int) $existing->comment_ID, 'rating', true ); if ( $rating < 0 || $rating > 5 ) { $rating = 0; } return array( 'rating' => $rating, 'text' => (string) $existing->comment_content, 'comment_id' => (int) $existing->comment_ID, ); } /** * Render the variation's attribute summary as a single flat line. * * Used both at write time (snapshotted into `_review_variation_summary`) * and at render time by the Review Order row template, so the two places * always agree on what label the customer sees and what the comment * stores. Restricted to actual variation attribute slugs so personalisation * / add-on / engraving / gift-message meta from third-party plugins isn't * accidentally folded into the public review snapshot. Returns an empty * string for simple products or when the variation product can no longer * be loaded to identify its attribute slugs. * * Keys in the line item meta are stored without the `attribute_` prefix * (see `WC_Order_Item_Product::set_variation()`), so we strip the prefix * from the live variation's attribute keys to match. * * @since 10.9.0 * * @param WC_Order_Item_Product $item Order line item. */ public static function format_variation_summary( WC_Order_Item_Product $item ): string { $variation_id = (int) $item->get_variation_id(); if ( $variation_id <= 0 ) { return ''; } $variation = wc_get_product( $variation_id ); if ( ! $variation instanceof \WC_Product_Variation ) { return ''; } $attributes = array(); foreach ( array_keys( (array) $variation->get_variation_attributes() ) as $attribute_key ) { $slug = str_replace( 'attribute_', '', (string) $attribute_key ); if ( '' === $slug ) { continue; } $value = $item->get_meta( $slug, true ); if ( '' === $value || null === $value ) { continue; } $attributes[ $slug ] = $value; } if ( empty( $attributes ) ) { return ''; } return (string) wc_get_formatted_variation( $attributes, true ); } /** * Whether an order has at least one item the customer can still review. * * Walks the same eligible-items list and per-item decisions the page * renders, so the answer matches what `customer-review-order.php` would * show: items with `STATUS_SKIP` (reviews disabled on the product, or * site-wide via `woocommerce_enable_reviews`) and items already reviewed * on this order are excluded. Any remaining `STATUS_FORM` row without a * matching review counts as actionable. * * Callers in the email pipeline use this to short-circuit scheduling and * sending when the customer would otherwise land on the empty-state page. * * @since 10.9.0 * * @param WC_Order $order Order being inspected. * @return bool True when at least one item is still reviewable. */ public static function has_actionable_items( WC_Order $order ): bool { /** * Filter the eligible items considered when deciding whether the * Customer Review Request email should fire for an order. * * Same hook the page template, submission handler, and endpoint use, * so all four entry points agree on the eligible-items set. * * @since 10.9.0 * * @param WC_Order_Item[] $items Order line items. * @param WC_Order $order The order being inspected. */ $items = (array) apply_filters( 'woocommerce_review_order_eligible_items', $order->get_items(), $order ); self::preload_for_items( $items, $order ); foreach ( $items as $item ) { if ( ! $item instanceof WC_Order_Item_Product ) { continue; } $decision = self::decide( $item, $order ); if ( self::STATUS_SKIP === $decision['status'] ) { continue; } if ( ! ( $decision['comment'] instanceof WP_Comment ) ) { return true; } } return false; } /** * Drop fully-refunded line items from the eligible-items list. * * Default callback wired onto `woocommerce_review_order_eligible_items` * so the page never shows a row for a product the customer no longer * owns. A line item is considered fully refunded when the absolute * refunded quantity is greater than or equal to the item's ordered * quantity. Fractional quantities are honoured. * * @since 10.8.0 * * @param WC_Order_Item[] $items Order line items. * @param WC_Order $order Order being reviewed. * @return WC_Order_Item[] */ public static function exclude_fully_refunded_items( array $items, WC_Order $order ): array { $filtered = array(); foreach ( $items as $key => $item ) { if ( ! $item instanceof WC_Order_Item_Product ) { $filtered[ $key ] = $item; continue; } $refunded_qty = (float) abs( (float) $order->get_qty_refunded_for_item( $item->get_id() ) ); $ordered_qty = (float) $item->get_quantity(); if ( $ordered_qty > 0 && $refunded_qty >= $ordered_qty ) { continue; } $filtered[ $key ] = $item; } return $filtered; } /** * Look up the customer's review for a specific (product, variation) row on * this order. * * @since 10.8.0 * * @param int $product_id Product id. * @param int $variation_id Variation id (0 for simple products). * @param WC_Order $order Order being reviewed. * @return WP_Comment|null */ private static function find_existing_review( int $product_id, int $variation_id, WC_Order $order ): ?WP_Comment { $email = $order->get_billing_email(); $order_id = (int) $order->get_id(); if ( '' === $email || $order_id <= 0 || $product_id <= 0 ) { return null; } $key = self::cache_key( $order_id, $product_id, $variation_id, $email ); if ( array_key_exists( $key, self::$review_cache ) ) { return self::$review_cache[ $key ]; } $comments = get_comments( array( 'post_id' => $product_id, 'author_email' => $email, 'type' => 'review', 'status' => 'approve', 'include_unapproved' => array( $email ), 'number' => 1, 'orderby' => 'comment_date_gmt', 'order' => 'DESC', 'meta_query' => array( // phpcs:ignore WordPress.DB.SlowDBQuery.slow_db_query_meta_query -- bounded by post_id + author_email. 'relation' => 'AND', array( 'key' => self::ORDER_META_KEY, 'value' => (string) $order_id, ), array( 'key' => self::VARIATION_META_KEY, 'value' => (string) $variation_id, ), ), ) ); if ( ! is_array( $comments ) || empty( $comments ) ) { self::$review_cache[ $key ] = null; return null; } $first = reset( $comments ); $found = $first instanceof WP_Comment ? $first : null; self::$review_cache[ $key ] = $found; return $found; } /** * Build the per-request cache key. * * @param int $order_id Order id. * @param int $product_id Product id. * @param int $variation_id Variation id (0 for simple products). * @param string $email Customer email. */ private static function cache_key( int $order_id, int $product_id, int $variation_id, string $email ): string { return $order_id . '|' . $product_id . '|' . $variation_id . '|' . $email; } }